Terms and Conditions

Please read the entire agreement. By ordering from Vertigofpv.com, you agree to these terms. Please contact us if you have any questions.

Payment Terms

We accept PayPal and T/T Wire Transfer as payments method for orders. Orders are being sent upon receiving the full payment. Please note, that international wire transfers can take up to working 6 days. For PayPal eChecks, we will not ship until the payment clears. Payments will be processed at the time that the order is placed, prior to shipment.

Shipping and Processing Terms

We do our best to ship orders are soon as possible, however we do not guarantee delivery or shipment dates. Orders are shipped to the delivery address noted in the PayPal payment fields – no exceptions. If the payment was done by T/T Wire Transfer orders are shipped to the delivery address provided by the client by email and it’s being confirmed on the Proforma Invoice.

If the package looks damaged we strongly suggest not to collect the parcel, and contact us. If the package looks normal, but the content is damaged, please contact us immediately. To make a return of a damaged or faulty goods we need a photo of the product and the package.

For international orders, you are also responsible for any tariffs, taxes, fees, VAT, duties due upon receipt. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

We are not responsible for delays, loss or damage resulting from shipments, especially the ones sent to incorrect, invalid addresses provided by the customer. Orders may end up being returned for various reasons including: non-payment of tariffs, incorrect address, unclaimed at post office/DHL sorting centres/work place, etc. If a package is returned/rejected because of the clients fault, the customer will be contacted and will have to pay the re-shipping fee. We are not responsible for damaged or lost packages shipped at any time or under any circumstance. Not all packages are insured. We do not ship products to the following countries: China, Syria, North Korea. We ship only with one of the courier companies to: Russia* and Italy. Shipping to Russia requires a company address and company billing data. We apologize for the inconvenience.

Electronic goods (STLs and custom made software):

1. License (electronic products like STL files).Vertigo FPV sp. z o.o. grants you a non-transferable, non-exclusive, license to use the STL files for your personal use. All commercial use is strictly prohibited.

2. Restrictions. The rights granted to you in these Terms of Use are subject to the following restrictions:

    2.1. You shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site or materials, which you print under this license.

    2.2. You shall not use the STL files in order to build a similar or competitive device for sell.

3. Modification. Vertigo FPV sp. z o.o. reserves the right, at any time, to modify, suspend, or discontinue the STL service and you have been acknowledged that you’re responsible for having your own backup files.

4. No Support or Maintenance. You acknowledge and agree thatVertigo FPV sp. z o.o. hasno obligation to provide you with any support with printing the STL files, no will it inform you about any technical details about their method of printing, except the information already published on this site.

Electronics Safety and Project Terms

Please remember, that VertigoFPV products are technologically sophisticated tools. Your safety is your own responsibility, including proper use of equipment and safety gear, and determining whether you have adequate skill and experience. Power tools, electricity, and other resources used for these projects are dangerous, unless used properly and with adequate precautions, including safety gear. Some illustrative photos do not depict safety precautions or equipment. Our products are not intended for use by children.

Use of the manuals and suggestions are at your own risk. Vertigo FPV disclaims all responsibility for any resulting damage, injury, or expense. It is your responsibility to make sure that your activities comply with applicable laws. Always check the manual associated with each project before you get started. There may be important updates or corrections!

Return Policy

Vertigo FPV always puts great effort to deliver high quality, functional product. If you are not happy with your Vertigo FPV product you may return it back to us for a full refund on the products price. This must be done within 14 days upon receiving your parcel and the product must be in new condition with original packaging and all included accessories. We do not accept crashed, damaged parts or items which have been modified, after self-repair attempts”. We do not refund the shipping costs, but we can help you with arranging the shipping back – which will be subtracted from the products price. Refunds do not apply to electronic goods – STLs and custom made programs.

Contact Us

contact@vertigofpv.com